Workers’ Advisers Office

Operating independently of WorkSafeBC, the Workers’ Advisers Office provides free advice and assistance to workers and their dependents on disagreements they may have with WorkSafeBC decisions.

There is help for Teamster members who have questions about a WorkSafeBC decision. The Workers’ Advisers Office, operating independently of WorkSafeBC, provides free, independent advice and assistance, representation, training, and mentoring to workers and their dependants for disagreements they may have with WorkSafeBC decisions. Hours are 8:30 a.m. to 4:30 p.m. Monday to Friday.

When to contact the Workers’ Advisers Office

  1. you receive a decision from WorkSafeBC about a claim for compensation but disagree with it and want advice and assistance on a potential appeal
  2. WorkSafeBC refused or failed to provide you with a decision on an issue of entitlement under the Workers Compensation Act
  3. you raised an issue of health and safety in the workplace and your employer took some action, or failed to take some action, that adversely affected your terms of employment or membership in your union
  4. WorkSafeBC declined to accept your claim for “Discriminatory Action” under sections 150 & 151 of the Workers Compensation Act

For information, call 1-800-663-6695 or visit the Workers’ Advisers Office

Contact WorkSafeBC if:

  1. you wish to make a claim for injury or occupational disease
  2. you wish to complain about the employer’s response to a health and safety concern.
  3. you have questions about the status of your claim
  4. you have questions about why a particular decision was made by WorkSafeBC
  5. you want WorkSafeBC to make a decision on your claim
  6. you have general “what if?” questions about workers’ compensation law or WorkSafeBC policies

For information on your claim status please call WorkSafeBC directly at 1 888 967-5377 or visit the WorkSafeBC website.